Returned Goods Policy
Should you need to return product please e-mail us. We will issue you a Return Merchandise Number (RMA) and tell you where to ship your merchandise back to. This is for your protection, as well as ours. Be sure to return all parts and paperwork in its original packaging or wrapping. ANY ORDERS RETURNED WITHOUT AN RMA NUMBER WILL NOT BE ELIGIBLE FOR REPLACEMENT OR CREDIT. ALL ORDERS MUST BE RETURNED TO THE WAREHOUSE OR MANUFACTURER LOCATION LISTED ON YOUR PACKING SLIP.
All Kia accessories carry a one year limited warranty. All warranties cover only the part and do not cover any installation charges or damage to other parts. By installing these parts, you have accepted this warranty. Failure of a part due to misuse or improper installation is not covered under this warranty.
Damaged Merchandise Claims
You must inspect all shipments immediately upon arrival. For your own protection, DO NOT ACCEPT DAMAGED MERCHANDISE. Please e-mail us immediately if the item is damaged.
ALL CUSTOM MADE ITEMS ARE NON REFUNDABLE THESE INCLUDE (ie: Seat Covers, Dash Covers, Floor Mats).
We use restocking fees to keep our prices down so you can continue buying at the lowest prices. There are a lot of costs associated with processing an order. If you buy something and then return it, there are more costs to handle the return. We ask that you research and place your order carefully.
A 20% restocking fee is assessed against your refund if you cancel your order after shipment.
A 20% restocking fee is assessed against your refund on all returned orders. The restocking fee will only be refunded on a case by case basis and the total discretion of KiaAccessoryStore.com, Inc. and its agents.
KiaAccessoryStore.com is unable to accept returns of used items, or items returned more than 30 days after delivery
All returned items will be examined upon receipt. If the product(s) is not in new condition, including original packaging and RMA paperwork, we may be unable to issue you a credit or exchange for a replacement.
If you request an exchange, we will ship your replacement after we receive and process your returned product. If you need a replacement right away, we suggest place a new order or e-mail us. Please allow 5-10 business days for your return to be processed once it has arrived at our warehouse.
Installation and Suitability
While most accessories can be installed with common tools, we make no claims as to the product suitability or function. We cannot be held liable for damages to merchandise caused by your installation, negligence or error. Check local laws to make sure the accessories you purchase are "street legal".
Image & Typographical Errors
We check our information very carefully before updating our websites; however, an occasional error may occur. Therefore, we reserve the right to correct any inaccurate information including pricing without notice.
Refunds are processed once all paperwork from our warehouse or manufacturer is sent to our corporate offices. Please allow 6 to 8 weeks for refunds to show up on your credit card. If a requested refund does not show up on your credit card please e-mail us so that we may expedite your refund. Remember all refunds are subject to the 20% restocking fee and any shipping fees associated with your order.